Committed to Transparency, Integrity & Compliance

We believe in fair treatment, responsible practices, and full transparency. This page provides all the key compliance information you need to engage with HiveWealth with confidence.

Authorised Financial Services Provider

HIVEWEALTH is an authorized financial services provider (FSP number 52484) in terms of Section 8 of the FAIS Act. A copy of our license certificate is available on request.

COMPLIANCE OFFICER

For a copy of our Statutory Disclosure Notice, please email info@hivewealth.co.za

Conflict of Interest Management Policy

HIVEWEALTH has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.

For a copy of our Conflict of Interest Management policy, please email info@hivewealth.co.za

Complaints Procedure

Should you wish to pursue a complaint against a key individual or representative of HIVEWEALTH, you should address the complaint in writing to us at info@hivewealth.co.za.

If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 663 274 . The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.

TCF Policy

Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Sector Conduct Authority to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSCA seriously, in particular, the requirement to treat customers fairly.

Privacy Policy

HIVEWEALTH is committed to maintaining the privacy and security of its customers’ personal and private information. Our privacy policy outlines our practices and commitment to the customer.

For a copy of our Privacy policy, please email info@hivewealth.co.za

PAIA Manual

This information manual provides an outline of the types of records held by HIVEWEALTH and explains how one may submit requests for access to these records in terms of the Promotion of Access to Information Act, 2 of 2000 (“the Act”).

For a copy of our PAIA Manual, please email info@hivewealth.co.za

Website Disclaimer

Whilst every effort is made to ensure that the information contained on the Hive Wealth website is accurate, reliable, and up to date, no representation or warranty, express or implied, is made as to the accuracy, completeness, or suitability of any information, services, or content provided. Hive Wealth, its directors, employees, and representatives accept no responsibility or liability for any errors, omissions, or inaccuracies, nor for any direct, indirect, or consequential loss or damages that may arise from reliance on information published on this website.

The content provided on this website is for general informational purposes only and does not constitute financial, investment, legal, tax, or other professional advice as contemplated in the Financial Advisory and Intermediary Services Act, 2002 (FAIS Act) or any other applicable legislation. Users should seek appropriate independent advice before making any financial or investment decisions.

This website may contain links to third-party websites. Hive Wealth has no control over and accepts no responsibility for the content, accuracy, security, or practices of such external sites, and the inclusion of a link does not imply endorsement.

Hive Wealth does not guarantee that the website will always be available, free from interruptions, errors, viruses, or other harmful components. Users are responsible for ensuring that their own systems are protected against cyber risks.

All intellectual property rights in the content of this website, including but not limited to text, graphics, logos, and trademarks, are owned by or licensed to Hive Wealth. No part of this website may be copied, reproduced, or distributed without prior written consent.

By using this website, you acknowledge and agree to the terms of this disclaimer.